In accordance to our Quality Management System we are dedicated to delivering only high quality products supported by an excellent customer service. We assure compliance with the ISO 9001:2008 in all business processes. Continuous improvement, as an ongoing effort to improve the quality of our products and services, is achieved by strict adherence to the following Company Quality objectives:

Understanding and meeting the wishes and needs of our customers is a tool for assuring a strong position and good reputation in the market. | Compliance with the requirements of standards and regulations in the area of confidentiality and customer data protection. | Improving the quality of communication with our business partners in order to understand their requests and problems better, as well as to make our company accessible. | In addition to the traditional values such as professionalism, innovation, expertise and competence, our employees are encouraged and obligated to continue learning and developing new abilities, as well as to create a pleasant and efficient work ambient. | Quality system is assured with regular internal and external audits.

FAQsFrequently asked questions in category: Device issues

What is my ALP Control Box serial number?

The Control Box serial number can be found in one of two ways.

1. If your Control Box is accessible, the serial number can be found on a sticker at the back of the Control Box unit.

2. If your Control Box is not accessible, the serial number may be retrieved in the following way:
-Insert a USB flash drive into your computer and create an empty file named GETSN.ALP on it
-Insert this USB flash drive into your ALP Control Box or USB extension cable in your car (the ALP must be powered on)
-The ALP Control Box will write an “sn.alp” file containing the serial number onto the USB drive
-Unplug the USB drive from your ALP system and plug it into your computer.
-To access the SN.ALP file on the USB flash drive, open it on your computer with a text reader (notepad, Word…) and it will list your control box serial number.

Fast sounding warning with a red light in the first few seconds of operation after installation. What does that mean?

The System will notify you if it’s hardware configuration has never been memorized. If right after the first installation it alerts you with fast beeps in the first 5 seconds of operation and with a constant LED red light, then after alert has finished you will need to Reset to factory defaults and memorize sensors:

Long press MENU to enter Yellow menu

Press NEXT five times (5)

Press ENTER.

Then reprogram your System to your desired configuration with your own setup.alp file.

After doing this you may Count sensors to check if the correct number of sensors has been memorized:

Long press MENU to enter Yellow menu

Press NEXT six times (6)

Press ENTER.

The System will let you know the number of connected sensors.

What is the proper name of the ALP setup file?

If you wish to change system settings with a USB flash drive using our ALP setup application for example, the file with the new settings must be named setup.alp.

If you make several different settings files, your computer may rename each new file with some added information when storing into the same folder, for instance:




You may erase older files or store them to different folders, but the one you want to use for system configuration must be copied to the USB flash drive and renamed to setup.alp.

The AL Priority system will recognize and change settings only if the file on the USB flash drive is named setup.alp.