ISO:9001

In accordance to our Quality Management System we are dedicated to delivering only high quality products supported by an excellent customer service. We assure compliance with the ISO 9001:2008 in all business processes. Continuous improvement, as an ongoing effort to improve the quality of our products and services, is achieved by strict adherence to the following Company Quality objectives:

Understanding and meeting the wishes and needs of our customers is a tool for assuring a strong position and good reputation in the market. | Compliance with the requirements of standards and regulations in the area of confidentiality and customer data protection. | Improving the quality of communication with our business partners in order to understand their requests and problems better, as well as to make our company accessible. | In addition to the traditional values such as professionalism, innovation, expertise and competence, our employees are encouraged and obligated to continue learning and developing new abilities, as well as to create a pleasant and efficient work ambient. | Quality system is assured with regular internal and external audits.

FAQFrequently asked questions

What is the proper name of the ALP setup file?

If you wish to change system settings with a USB flash drive using our ALP setup application for example, the file with the new settings must be named setup.alp.

If you make several different settings files, your computer may rename each new file with some added information when storing into the same folder, for instance:

setup(2).alp…

setup(1).alp

setup.alp

You may erase older files or store them to different folders, but the one you want to use for system configuration must be copied to the USB flash drive and renamed to setup.alp.

The AL Priority system will recognize and change settings only if the file on the USB flash drive is named setup.alp.

Posted in: Device issues