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In accordance to our Quality Management System we are dedicated to delivering only high quality products supported by an excellent customer service. We assure compliance with the ISO 9001:2008 in all business processes. Continuous improvement, as an ongoing effort to improve the quality of our products and services, is achieved by strict adherence to the following Company Quality objectives:

Understanding and meeting the wishes and needs of our customers is a tool for assuring a strong position and good reputation in the market. | Compliance with the requirements of standards and regulations in the area of confidentiality and customer data protection. | Improving the quality of communication with our business partners in order to understand their requests and problems better, as well as to make our company accessible. | In addition to the traditional values such as professionalism, innovation, expertise and competence, our employees are encouraged and obligated to continue learning and developing new abilities, as well as to create a pleasant and efficient work ambient. | Quality system is assured with regular internal and external audits.

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How to connect Valentine 1 with the ALP RG Module?

February, 2024 (6 months ago)

A Valentine 1 supplied power cable should be used to connect to the ALP RG2 plugin.

It is a standard RJ12 telephone cable, a cable up to 4 meters in length can be used instead of the V1 supplied one.

Remember to turn the V1 power knob to the ON position, V1 can not be turned on remotely if its power knob is in the OFF position.

If V1 does not power up when properly connected and the RG2 plugin LED is glowing green try replacing the RJ12 cable for a shorter one or use the V1 supplied power cable. If this does not remedy the issue then either the RG2 plugin or the V1 power connector has a fault and should be repaired/replaced by the supplier.